PRIVACY POLICY
Effective date: March 2026
Information We Collect
When you place an order, we collect your name, email address, shipping address, and payment information. Payment details are processed securely by Stripe — we never see or store your full card number.
When you submit a contact form, we collect your name, email address, and message content.
We may also collect standard analytics data such as browser type, device type, pages visited, and time spent on the site. This data is aggregated and not linked to individual users.
How We Use Your Information
We use your information to fulfill and ship your order, send you order confirmation and tracking emails, respond to customer support inquiries, and improve our products and website.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Email Communications
By placing an order, you may receive transactional emails related to your purchase (order confirmation, shipping notifications). We may also send you occasional updates about new products or restocks. You can unsubscribe from marketing emails at any time via the link in the email.
Payment Security
All payments are processed by Stripe, a PCI-DSS compliant payment processor. Extendos does not store credit card numbers or sensitive payment data on our servers. For more information on how Stripe handles your data, visit stripe.com/privacy.
Cookies
We use cookies to maintain your shopping cart session and understand how visitors use our site. You can disable cookies in your browser settings, but this may affect site functionality such as your cart.
Data Retention
We retain order data for a minimum of 3 years for accounting and legal purposes. Contact form submissions are retained for up to 1 year. You may request deletion of your personal data at any time by contacting us at extendosco@gmail.com.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at extendosco@gmail.com. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
For any privacy-related questions, contact us at extendosco@gmail.com.